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LEARNING CENTER
Executive Committee Influence: Point of View, Rationale, Ask
Senior-team settings are not the place for cautious updates alone. That is a hard lesson for many strong functional executives and practice leaders. They are capable. They know their business. They prepare carefully. They show up with the facts. They tell the executive committee what is happening in their area. And then they wonder why their influence does not grow. The problem is usually not intelligence, effort, or preparation. The problem is that updates do not create the

Eric Herrenkohl
3 days ago
Why Middle Managers Are the Force Multipliers Most Companies Underinvest In
I think middle management is one of the most misunderstood layers in an organization. In many companies, middle managers are treated like administrative necessity. A layer to tolerate. A cost to manage. A reporting structure to keep as lean as possible. When pressure rises, they are often one of the first groups leaders question. Do we need this many? Can we flatten? Can senior leaders stay closer to the work and remove a layer? I understand why those questions come up. On pa

Milton Corsey
3 days ago
Why delivering bad news early builds better accounts
In enterprise sales, most teams know how to communicate when things are going well. It is easy to send the upbeat update, confirm a milestone, or share a clean success story. The real test comes when the news is not good. A date is going to slip. A cost assumption no longer holds. A capability will not be ready when expected. A project is heading off plan. That is the moment when many otherwise capable teams get nervous, hesitant, and vague. I understand why. Bad news feels t

Ed Wallace
3 days ago
Active Listening: The Cornerstone of Leadership
As reported by CFO.com, veteran NBC Sports Philadelphia broadcaster Michael Barkann recently shared his insights at an AchieveNEXT leadership webinar, emphasizing active listening as a critical, yet often overlooked, leadership skill for executives, including CFOs. Barkann, drawing from decades of interviewing athletes and coaches, highlighted that the most effective communicators prioritize understanding before responding. His core message to business leaders, delivered to a

Ed Wallace
5 days ago
CIO Case Study: Gather, Process, Decide
Decision making gets harder as leaders move up. Earlier in a career, a capable leader can often create value by being thoughtful, thorough, and technically strong. They gather the facts. They study the issue. They involve the right people. They work hard to avoid mistakes. Those habits are valuable. But at the executive level, the same habits can become a source of friction if they are not paired with decisiveness. I saw this clearly in coaching work with a leader who had bee

Eric Herrenkohl
Jul 16
What Rapid Growth Reveals About Team Design and Leadership
I have seen growth create two very different kinds of excitement inside an organization. The first kind is visible. Revenue is up. Headcount is growing. New opportunities are opening. The business feels alive, and that energy can be intoxicating. The second kind is quieter. It shows up as strain. Suddenly, decisions take longer than they used to. Managers are carrying more than they can hold well. Communication feels noisier. People start asking for clarity in places where th

Milton Corsey
Jul 16
How trust is lost in enterprise sales
Trust rarely disappears in one dramatic moment. Most of the time, it leaks out. It leaks out through a slow reply that felt harmless on the seller side and careless on the buyer side. It leaks out through a vague promise that sounded helpful in the meeting but was never pinned down afterward. It leaks out when a team says they will send something “later today” and it arrives two days later with no explanation. It leaks out when the account feels polished in the big moments bu

Ed Wallace
Jul 14
Managers Accelerate, HR Sharpens: Turning Leadership Development Into a Business System
Leadership development stalls when the business treats it as something HR owns by itself. HR may build the process. HR may run the talent review. HR may coordinate assessments, coaching, development plans, succession slates, and learning programs. All of that matters. But leaders are developed in the work. They are developed in operating reviews, customer issues, cross-functional conflicts, delegation conversations, priority decisions, executive updates, and moments when thei

Eric Herrenkohl
Jul 14
Why Manager Burnout Becomes a Team Performance Problem
I think too many organizations still treat manager burnout like a private issue. A manager is tired. A manager is stretched. A manager needs better balance, more resilience, or a little time off. Those things may all matter. But in my experience, manager burnout is never only personal. It becomes operational very quickly. Why? Because managers do not keep their energy to themselves. They set pace. They shape clarity. They influence trust. They decide how pressure gets transla

Milton Corsey
Jul 14
Sponsorship Compounds Coaching Impact
Executive coaching works best when the leader is not developing in isolation. A coach can help a leader see patterns, build skills, practice new behaviors, and create a plan for growth. That work matters. I believe in it deeply. But coaching becomes more powerful when the organization actively participates in the leader’s development. That is where sponsorship comes in. A sponsor is not a passive supporter. A sponsor helps connect the leader’s development goals to real work,

Eric Herrenkohl
Jul 9
Why Leadership Friction Is Fueling Burnout on Your Team
When leaders talk about workplace burnout, the conversation usually starts in the same place. Too much work. Too many demands. Too little time. That is part of the story. Sometimes a team is simply carrying more than it should. Sometimes the volume really is unsustainable. But in my work, I have found that workload is often only the visible layer. Underneath it, there is another force making work feel heavier, slower, and more draining than it needs to. That force is friction

Milton Corsey
Jul 9
Why the real goal of a first meeting is the second meeting
A lot of first meetings get ruined by the wrong kind of ambition. The rep walks in wanting too much, too soon. A proposal. A pricing conversation. A fast read on whether the opportunity is real. Some visible sign that the meeting “went somewhere.” I understand the instinct. Sales teams are under pressure, and momentum matters. But in high-value opportunities, the first meeting is rarely where the real win is supposed to happen. The real win is a stronger next conversation. I

Ed Wallace
Jul 3
Why Microlearning and Spaced Reinforcement Fit Modern Manager Development
I think a lot of manager development fails before the content even has a chance. Not because the topic is wrong. Not because managers do not care. Not because leadership growth is no longer important. It fails because the format asks too much from people whose work already runs on interruption, pressure, and fragmentation. A manager sits through a half-day session. Maybe even a full day. The ideas are helpful. The language is useful. There is energy in the room. Then the mana

Milton Corsey
Jul 3
The 18-Month Tension: When Almost Ready Becomes a Retention Risk
One of the most important warning signs in leadership development is when a high-potential leader has been “almost ready” for too long. At first, almost ready can be a useful phrase. It means the organization sees promise. The leader is on the radar. The sponsor believes there is real potential. The CEO, CHRO, or senior team can imagine the person taking on more scope if a few things strengthen. But if someone has been almost ready for 18 months, the situation deserves attent

Eric Herrenkohl
Jul 3
Why Executive Teams Stop Discussing Someone
One of the most important moments in succession planning is often one of the quietest. A leader’s name comes up. Someone says, “She is strong.” Someone else says, “He is very valuable in his current role.” Another executive says, “I am not sure I see it yet.” Then the conversation moves on. No one makes a formal decision. No one says the person is off the slate. No one gives the leader clear feedback. From the outside, nothing has changed. But something has changed. The execu

Eric Herrenkohl
Jun 24
Why Leadership Training Fails to Change Behavior
I have spent enough time around leadership development to know that most training does not fail because the content is bad. In many cases, the content is strong. The room is engaged. The ideas resonate. Leaders leave with language they did not have before. They can describe what good leadership looks like. They can identify blind spots. They can even feel genuinely motivated to lead differently. Then pressure returns. The inbox fills back up. The difficult employee still need

Milton Corsey
Jun 24
How to Delegate in a Way That Builds Ownership, Not Dependence
In my work, I have found that delegation is one of the most misunderstood leadership skills. Most leaders know they need to do it. They know they cannot scale if every decision, update, approval, and problem has to run through them. They know team capacity suffers when too much sits on one person’s shoulders. And still, many capable leaders keep finding themselves in the middle of everything. They stay too close to the work. They check too often. They step in too quickly. The

Milton Corsey
Jun 24
How to open a sales meeting without sounding scripted
A sales meeting can feel won or lost before the deck ever comes out . That is not because buyers are being overly critical. It is because first impressions still carry a great deal of weight. In the opening minutes, people are deciding whether you are prepared, whether you understand their world, whether you are worth listening to, and whether this conversation is likely to be useful. If that judgment goes well, you earn room to go deeper. If it goes poorly, you may still get

Ed Wallace
Jun 23
Putting Points on the Board: Why Visible Wins Matter for Career Advancement
Potential matters. But potential by itself does not move a career forward for very long. At some point, high-potential leaders need visible wins. They need evidence that others can point to and say, “This person took on something important, created a result, and is ready for more.” I often think of this as putting points on the board. That phrase is useful because it takes career advancement out of the abstract. We can talk all day about leadership potential, executive presen

Eric Herrenkohl
Jun 22
Credible Confidence: How Capable Leaders Learn to Look and Act Ready for More
Confidence at work is easy to misunderstand. Some people seem to have it naturally. They speak up quickly. They make decisions. They sound steady in meetings. They do not appear to carry the same internal hesitation that other capable leaders carry. But in my coaching work, I have learned to be careful about treating confidence as a personality trait. For high-potential leaders, confidence is often more developable than people realize. A capable but hesitant leader may not ne

Eric Herrenkohl
Jun 18
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