top of page
Search

Managing Individuals to Leading Leaders

  • Writer: Eric Herrenkohl
    Eric Herrenkohl
  • May 28
  • 9 min read

One of the most overlooked leadership transitions happens when a strong VP or Director begins managing managers.


On paper, the promotion may look like a larger version of the same job. More people. More meetings. More responsibilities. A bigger span of control.


But the work changes.


When you manage individual contributors, your leadership is close to the work. You can see the output. You can coach the person directly. You can inspect the details. You can step in quickly when the work begins to drift.


When you are leading leaders, the work is different. You are no longer only developing individual performers. You are developing the managers who develop the performers.

That is a different level of leverage.


It is also where many capable leaders get stuck.


They keep trying to create results through direct oversight. They stay too close to the front line. They bypass their managers. They solve problems their managers should be learning to solve. They measure activity instead of leadership capacity.


The result is predictable.


The VP or Director becomes overloaded. The managers underneath them do not mature fast enough. Team members learn to route issues around their own managers. Succession depth remains thin.


Leading leaders requires a different mindset. It asks you to scale your leadership through the managers who report to you. Your job is to help them set priorities, coach their teams, make decisions, hold accountability, and grow into broader responsibility.


That is where leadership capacity begins to multiply.


Why success with direct reports does not automatically scale


Many leaders become excellent managers of individual contributors before they ever learn how to lead managers.


They know how to give direction. They know how to coach performance. They know how to review work. They know how to build trust with people who report directly to them.

Those are valuable skills.


But they do not automatically scale.


A leader who is excellent with direct reports may struggle when the job becomes leading leaders. The old habits still feel useful. The leader wants to stay close to the people doing the work. They want to know what is happening. They want to make sure standards stay high. They want to protect the customer, the function, and the business.


All of that makes sense.


The problem is that the leader’s direct involvement can become the ceiling.


When a VP or Director continues to operate as the primary manager for everyone below them, the actual managers in the middle become weaker. They may have titles, but they do not have enough ownership. They may run meetings, but they do not truly drive priorities. They may communicate updates, but they do not build enough judgment.


This creates a hidden capacity problem.


The senior leader feels busy because everything still comes back to them. The managers feel constrained because they are not fully trusted. The team feels confused because the real authority sits one level higher than the org chart suggests.


That is why the transition matters.


Leading leaders requires the senior leader to stop measuring success by how closely they can manage everyone. The better measure is whether the managers beneath them are becoming stronger, clearer, and more accountable.


Can your managers set priorities without waiting for you?

Can they coach performance issues directly?

Can they make sound decisions inside clear boundaries?

Can they communicate business context to their teams?

Can they develop future managers beneath them?


If the answer is no, then the leader of leaders has work to do.


The goal is not to become more efficient at direct oversight. The goal is to build managers who can lead well without constant intervention.


The trap of leading one layer too low


One of the most common traps for VPs and Directors is leading one layer too low.

This happens when a leader of managers keeps managing the individual contributors beneath those managers.


It can show up in subtle ways.


A Director jumps into a project conversation and gives instructions directly to a team member.

A VP hears about a performance issue and handles the conversation personally.

A functional leader attends operating meetings and answers questions before the manager has a chance to lead.

A senior leader gives feedback to individual contributors but does not coach the manager on how to give that feedback.


The intention is usually good.


The leader is trying to help. They see the problem. They know the standard. They can move faster by handling it themselves.


But every time they lead one layer too low, they send a message.

They tell the manager, “I do not fully trust you to lead this.”

They tell the team, “The real decision maker is above your manager.”

They tell the organization, “This layer is not yet strong enough to carry responsibility.”


Sometimes that may be true. A manager may need development. A situation may carry enough risk that the senior leader has to step closer.


But if bypassing becomes the normal pattern, the organization pays a price.


Managers do not get enough repetitions. They do not learn to handle difficult conversations. They do not build credibility with their teams. They do not become known as the people who set direction, hold standards, and make decisions.


The senior leader also pays a price.


Their calendar fills with issues that belong elsewhere. They lose time for strategy, cross-functional leadership, succession planning, customer relationships, and the higher-level work their own role requires.


This is where leaders have to ask themselves a hard question:


Am I solving the problem in front of me, or am I building the manager who should be solving it?

The right answer depends on the situation. But if the senior leader always solves the immediate problem, the manager never grows.


Leading leaders means staying at the right altitude.


You may need to know what is happening. You may need to coach the manager. You may need to clarify standards, risks, and expectations. But you should be careful about becoming the default leader for people who do not report directly to you.


Your managers need room to lead.

They also need you to insist that they lead.


What managers need from a leader of leaders


Managers need something different from a leader of leaders than individual contributors need from a direct manager.


They need clarity.

They need context.

They need coaching.

They need decision rights.

They need accountability.


They also need a senior leader who understands that developing managers is a primary responsibility, not a side activity.


The first thing managers need is clarity on priorities. Many managers are caught between the pressure coming from above and the needs coming from below. They need help translating enterprise goals into team-level priorities. They need to understand what matters most, what can wait, and where tradeoffs are acceptable.


A leader of leaders should help managers answer questions like:


What are the few outcomes that matter most this quarter?

Where should the team focus its energy?

What decisions should be made close to the work?

Where does the risk require escalation?

What standards are non-negotiable?


Managers also need business context.


They cannot lead well if they only receive tasks. They need to understand why the work matters. They need to know how their team’s work connects to customers, financial performance, operational risk, quality, safety, growth, or strategic priorities.

When managers have context, they can make better decisions and communicate more effectively with their own teams.


They also need decision rights.


Many managers are held accountable for results without being clear on what they can decide. That creates hesitation. They either escalate too much, or they make decisions that later get reversed.


A leader of leaders should define the boundaries.


What can this manager decide independently?

What should they discuss before deciding?

What needs to be escalated immediately?

What level of risk are they authorized to carry?


That kind of clarity builds confidence.

Finally, managers need accountability that helps them grow.

Accountability is not only asking whether the numbers were hit. It is asking how the manager is leading.


Are they developing people?

Are they addressing performance issues?

Are they communicating clearly?

Are they building trust across functions?

Are they creating ownership on their team?


That is the real work of leading leaders. You are accountable for the results, but you also have to build the leadership capacity that produces those results again and again.


How to coach managers without taking over


Coaching managers is one of the most important skills for anyone leading leaders.

It is also one of the easiest places to drift into taking over.


A manager brings you a problem. A team member is underperforming. A project is behind. A peer relationship is strained. A customer issue is escalating.


You can probably see the answer quickly.

That is the danger.


If you immediately tell the manager what to do, or worse, handle the issue yourself, you may solve today’s problem while weakening tomorrow’s leader.


Coaching requires a different move.


Start by asking the manager to define the situation.


“What is happening?”

“What have you already tried?”

“What do you think is driving the issue?”

“What outcome are you trying to create?”

Those questions help you see whether the manager understands the problem clearly.

Then ask for their recommendation.

“What do you think should happen next?”

“What options have you considered?”

“What risk do you see?”

“What conversation do you need to have?”

“What support do you need from me?”


This shifts the manager from reporting the problem to owning the response.


Then coach their thinking.


You might say, “I think you are seeing the performance issue clearly, but I do not hear enough clarity on the standard.” Or, “You are focused on the technical solution, but the stakeholder alignment is the larger risk.” Or, “Your instinct is to protect the person, but the team also needs to see that the standard matters.”


That kind of coaching helps the manager grow.

It also keeps the responsibility where it belongs.


There are times when a senior leader needs to be involved directly. A serious customer issue, legal risk, safety concern, or material business decision may require it.

Even then, you can avoid fully taking over.


You can say, “I am going to join this next conversation because of the risk level. You are still leading the work. Let’s plan the meeting together, clarify your role, and debrief afterward.”

That preserves the manager’s ownership.


After important moments, debrief.


What worked?

What did the manager notice?

What would they do differently next time?

What did they learn about the person, the team, the stakeholder, or themselves?

This is where experience becomes development.


Managers do not become stronger because they are protected from difficult leadership moments. They become stronger when they are coached through them.


How this transition affects succession depth


The transition from managing individuals to leading leaders has a direct effect on succession depth.


If VPs and Directors do not develop the managers beneath them, the organization’s bench remains thin.


The business may have strong individual contributors. It may have a few heroic senior leaders. But it lacks the middle layer of leadership needed to scale.


That middle layer matters.


Managers are often the bridge between strategy and execution. They translate priorities into daily work. They coach performance. They hold standards. They develop talent. They notice early signs of risk. They create the experience employees have of the company.


If those managers are weak, the whole organization feels it.


Senior leaders stay too involved in execution. Employees receive inconsistent direction. Good people do not get developed. Performance issues linger. Decisions move slowly. Succession plans depend on a small number of overextended people.


When leaders learn to lead through managers, the bench gets deeper.


Managers begin to carry more responsibility. They learn to lead their own teams with greater confidence. They become more visible as future senior leaders. The organization gets more data on who can handle the next level.


This is how succession planning becomes practical.


Instead of waiting until a role opens and asking, “Who is ready?” the organization is constantly creating readiness through the real work of management.


A Director develops managers who can become Directors.

A VP develops Directors who can become VPs.

A functional leader creates a system where leadership capability compounds.


That is the point.


Leading leaders is not a softer version of management. It is one of the most important scale mechanisms in the business.


For high-growth, complex, or technical organizations, this transition can determine whether the company keeps growing or gets trapped by its own leadership capacity.

The question for any VP or Director leading managers is clear:


Are you getting results through your managers, or are you getting results around them?


If you are getting results around them, you may be moving fast today while weakening the bench for tomorrow.

If you are getting results through them, you are building succession depth, decision speed, and a stronger organization.


Ready to assess the next layer?


If you are leading managers, the question is whether those managers are truly carrying leadership responsibility or simply coordinating work beneath you.


A focused conversation can help assess whether your leaders are leading through managers, building the next layer, and creating real succession depth.



Let’s look at where leadership is scaling and where it is still running through one person.


 
 
 

Recent Posts

See All

Comments


bottom of page