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From Protecting Turf to Building the Business

  • Writer: Eric Herrenkohl
    Eric Herrenkohl
  • 6 days ago
  • 8 min read

Functional success is one of the reasons leaders get promoted.


A great CFO protects financial discipline. A great COO protects execution. A great CHRO protects talent and culture. A great engineering leader protects technical integrity. A great sales leader protects customer relationships and revenue.


That functional strength matters.


But at senior levels, it can also become a limiter.


The same leader who built credibility by protecting their function may struggle when the next role requires a broader leadership mindset. The question changes from, “How do I make sure my function succeeds?” to “How do I help the whole business win?”


That is a major leadership transition.


At the senior team level, every decision has tradeoffs. Growth may create operational strain. Cost discipline may affect talent investment. Customer promises may pressure engineering capacity. Technical perfection may slow speed to market. Talent development may require short-term inefficiency.


Enterprise leaders understand those tensions. They can represent their function strongly without becoming trapped inside it.


That is the difference between protecting turf and building the business.


A functional executive who protects turf may be respected for expertise, but viewed as too narrow for broader responsibility. A functional executive who builds the business is still strong in their area, but also trusted to think across the whole system.


That trust matters in succession decisions.


What turf protection looks like in senior teams


Turf protection is not always obvious.


It does not always look like open conflict, political maneuvering, or a leader refusing to collaborate. Often, it shows up in more subtle ways.


A functional leader consistently explains why their team cannot absorb more. A senior executive defends their budget without acknowledging larger enterprise constraints. A leader frames every issue through the lens of their own function. A team member resists shared metrics because they create accountability across departments.


Sometimes turf protection sounds very reasonable.


“We do not have the resources.”


“That will slow us down.”


“My team is already stretched.”


“That decision creates risk for us.”


“We need more clarity before we can commit.”


Any one of those statements may be true. The issue is the pattern.


When a leader’s first instinct is always to defend the function, protect capacity, avoid exposure, or shift burden elsewhere, others begin to experience that leader as territorial.


That perception matters.


A senior team cannot work well if every executive is optimizing for their own area. The business becomes a collection of functions competing for resources, attention, and protection. Decisions slow down because each leader is trying to preserve their own position. Tradeoffs become personal. Cross-functional work becomes negotiation instead of shared ownership.


This is where functional excellence can become a ceiling.


A leader may be right about the needs of their function. They may understand the risks better than anyone else. They may be protecting something important. But if they cannot place those concerns inside a whole-business conversation, their influence eventually narrows.


The senior team needs leaders who can say, “Here is what my function needs, here is the enterprise tradeoff, and here is what I recommend for the business.”


That final phrase changes everything.


“For the business” is the signal of enterprise leadership.


Turf protection keeps the conversation anchored in functional defense.


Business building moves the conversation toward shared priorities, tradeoffs, and outcomes.


Why enterprise leaders think beyond their function


Enterprise leaders do not abandon their functions.


They bring functional expertise into a broader business conversation.


That distinction matters. A CFO should still care about financial discipline. A COO should still care about execution. A CHRO should still care about people, culture, and leadership capacity. An engineering leader should still care about quality, reliability, and technical risk.


The difference is that enterprise leaders do not treat their functional priorities as the only priorities.


They understand that the business is a system.


A decision in one area creates consequences in another. A sales commitment affects operations. A product decision affects supply chain. A hiring freeze affects leadership depth. A margin decision affects customer experience. A technology choice affects service, cost, and future scalability.


Senior leaders create value by helping the organization make better tradeoffs inside that system.


That requires a more mature leadership mindset.


The functional leader asks, “How does this affect my area?”


The enterprise leader also asks, “How does this affect the business as a whole?”


The functional leader asks, “What do I need to protect?”


The enterprise leader also asks, “What does the company need to accomplish?”


The functional leader asks, “How do I make sure my team is not overburdened?”


The enterprise leader also asks, “Where should the burden sit if we want the right outcome?”

This broader view creates trust.


When CEOs, COOs, and boards evaluate senior leaders, they are looking for more than functional competence. They want to know whether a leader can carry enterprise responsibility.


Can this person make decisions that are good for the company, even when they create short-term discomfort for their own function? Can they collaborate without losing accountability? Can they see second-order consequences across the business?


Those questions become especially important in complex organizations.


In engineered-to-order, technical, professional services, manufacturing, healthcare, financial, and other complex businesses, no function succeeds alone. Delivery requires coordination.

Growth requires tradeoffs. Strategy requires alignment. Succession requires leaders who can operate beyond the boundaries of their home discipline.


That is why whole-business thinking becomes a promotion signal.


A leader who thinks beyond their function becomes more useful to the CEO and the senior team. They can help solve enterprise problems, not only functional ones.


How silo behavior hurts succession choices


Silo behavior is one of the quiet reasons strong functional leaders stall.


They may produce results. They may run a strong team. They may have deep expertise. They may be respected by peers. But when succession conversations begin, the same concern appears.


“Can this person lead beyond their function?”


That question can block promotion.


A leader who is seen as too functional may be viewed as valuable in their current seat but risky in a larger one. Senior executives may wonder whether the person can make enterprise tradeoffs, influence laterally, and represent the whole business with credibility.


This can be frustrating for the leader.


From their perspective, they may be doing exactly what they were hired to do. Protecting standards. Defending capacity. Managing risk. Making sure their function is not asked to carry unrealistic expectations.


Those are legitimate responsibilities.


But when those responsibilities are expressed as turf protection, the leader’s readiness signal weakens.


Succession decisions are heavily influenced by confidence. Senior teams need confidence that a leader can step into a broader role and create alignment, not friction. They need confidence that the person will optimize the whole system, not only their original area of expertise. They need confidence that peers will experience the person as a business leader.


Silo behavior undermines that confidence.


It also limits the development of people underneath the functional leader. If the leader keeps framing success mainly around functional protection, their team learns the same habit.


Managers and directors begin to defend their areas instead of thinking across the business. Cross-functional judgment does not develop. The next layer becomes technically or functionally capable, but not enterprise-ready.


That weakens succession depth.


The organization may have strong operators, strong finance people, strong HR leaders, strong engineers, or strong sales leaders. But it may not have enough leaders who can integrate decisions across functions.


That is where the opportunity cost shows up.


A company can have talented people and still lack enterprise leadership capacity.


For a functional executive who wants to be considered for broader responsibility, the signal must change. The leader has to demonstrate that they can represent their function while also helping the company make better whole-business decisions.


That is what senior teams remember.


Ways to build a whole-business mindset


A whole-business mindset can be developed.


It starts with changing the questions leaders ask before they enter senior team conversations.

Before advocating for a functional position, pause and ask:


What is the enterprise outcome we are trying to create?

What tradeoff is the business really facing?

Which function is best positioned to absorb the next burden?

What are the second-order consequences of this decision?

What would I recommend if I were responsible for the whole company?


That last question is especially useful.


It forces a leader to step out of functional defense and into enterprise judgment.


Another practical move is to speak in tradeoffs rather than complaints.


A turf-protecting statement sounds like, “My team does not have capacity for this.”


A whole-business statement sounds like, “We can take this on, but we need to decide whether speed, cost, or scope is the priority. If speed matters most, we will need to pause two lower-value initiatives or add temporary support.”


That is a very different contribution.


The leader is still naming the constraint. But they are also helping the team make a decision.

A third move is to seek exposure to other functions.


Functional leaders build enterprise judgment by learning how the business works outside their own area. Spend time with sales, operations, engineering, finance, HR, customer service, and the field. Understand what pressures they face. Understand how your function creates friction for them. Understand what they wish you saw earlier.


This creates empathy, but it also creates better strategy.


A fourth move is to develop shared metrics.


When every function measures success differently, turf protection becomes easier. Shared metrics force leaders to look at the same outcome from multiple angles. Customer delivery, margin, quality, employee retention, safety, revenue growth, and implementation speed often require multiple functions to win together.


A fifth move is to practice enterprise language.


Senior leaders notice how people frame issues. If every sentence begins with “my team,” “my budget,” “my function,” or “my capacity,” the leader reinforces a narrow identity. If the leader regularly connects functional issues to business outcomes, the narrative changes.

The goal is not to become vague or political.


The goal is to become broader, clearer, and more useful.


A whole-business mindset allows a leader to be a strong advocate and a strong enterprise partner at the same time.


How coaching surfaces and shifts territorial behavior


Territorial behavior is often easier for others to see than for the leader to see.

That is why coaching can be so helpful.


Most functional executives do not think of themselves as protecting turf. They think of themselves as being responsible. They are protecting their teams from overload. They are managing risk. They are defending standards. They are preventing the business from making unrealistic commitments.


All of that may be true.


The coaching question is whether the leader’s behavior is creating enterprise confidence or enterprise friction.


A coach can help the leader examine patterns.


When do peers experience you as collaborative?

When do they experience you as defensive?

What issues cause you to move into protection mode?

Where do you argue from functional expertise but stop short of enterprise recommendation?

Where are you right on the facts but ineffective in the room?

Where does your team mirror your territorial behavior?


These questions are not always comfortable.


They are useful.


Coaching also helps leaders prepare differently for senior team conversations. Instead of entering a meeting ready to defend a position, the leader enters ready to frame a business tradeoff. Instead of saying no too quickly, they learn to say, “Here is what would need to be true.”


Instead of protecting the function reflexively, they learn to identify which constraints are real, which are negotiable, and which belong in an enterprise-level decision.


That shift changes how the leader is experienced.


Peers begin to see the leader as a problem solver for the business, not only an advocate for a department. The CEO sees someone who can handle broader complexity. The senior team starts to trust the leader’s judgment in conversations that extend beyond their technical or functional domain.


Coaching can also help the leader work with their own team.


If a functional executive wants to build the business, their managers and directors need to learn the same mindset. They need to understand cross-functional impact. They need to communicate tradeoffs. They need to stop treating other departments as obstacles and start treating them as partners in the same system.


That is how the leadership mindset scales.


Territorial behavior may have helped a leader protect quality, standards, or capacity earlier in their career. At senior levels, the next move is broader.


The leader still brings the strength of the function.


But now they bring it in service of the whole business.


Ready to assess enterprise readiness?


If a functional executive is successful in their current role but not viewed as ready for broader responsibility, the issue may be mindset and signal.


Are they seen as building the business?


Or are they still seen as protecting turf?


A focused conversation can help assess whether a leader is enterprise-ready, where territorial behavior may be showing up, and what needs to shift before the next succession or promotion decision.



 
 
 

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