Matt Aaron is the President and CEO of the Special Olympics Pennsylvania, a nonprofit organization that uses the power of sports to transform the lives of people with intellectual disabilities. Over the course of 13 years working for this statewide nonprofit, Matt has more than tripled annual...
RJ Juliano is the Senior Vice President, Chief Information Officer, and Chief Marketing Officer at Parkway Corporation. He helps companies create environments where people want to work and customers enjoy doing business. In 2016, he began his career with Parkway as the Chief Information Officer,...
Regina Black Lennox is the Executive Vice President and Chief of Staff at Satell Institute, a company well-known for a strong, supportive culture of accountability and dedication to Corporate Social Responsibility (CSR). Ed Satell founded and fully-endowed the groundbreaking Satell Institute, a ...
When it comes to innovation, there are two ways most companies look at it: like a machine and like a garden. With an innovation machine, companies are responsible for the design, construction, and management. With a garden, companies sow the seeds and let the magic happen. But, according to...
Kendall Qualls is a Republican Candidate for the Governor of Minnesota. Before this, he was the Founder and President of TakeCharge Minnesota, an organization created to inspire and educate black and minority communities. He has over 25 years of experience in the healthcare industry, working as...
Pat Summitt, the former Head Coach of the University of Tennessee Lady Vols basketball team, once said, “Most people get excited about the games, but I get excited about practice because that’s my classroom.” This wisdom doesn’t only apply to athletic coaches. Whether on the court or in an...
Emma Pollard is the Director of Global Talent Development at Teleflex, a global provider of medical technologies with more than 14,000 employees worldwide. With over a decade of experience in talent acquisition, Emma helps companies develop and engage their employees and customers at every part...
The tight labor market has forced leaders to scramble to rethink and redevelop the ways they compete for top talent and ensure that they’re growing a strong team. In many companies, there’s a kind of panic — a feeling of being caught unprepared, a sense that they lack a talent strategy, and that...
Dan Rhoton is the Executive Director at Hopeworks, a nonprofit founded in 2000 to help Camden, New Jersey young adults return to school and create pathways for gainful employment. Dan is an experienced education and nonprofit leader with two decades of experience helping youth and adults achieve...
A few simple changes in words you and your people use when talking to customers can profoundly affect customers’ feelings about your company, their loyalty and satisfaction, and their likelihood to buy. Advanced linguistic studies show that many of the scripts given to customer service people —...