2021 CFO-CHRO Sentiment Study Report

By Greg Wood posted 01-14-2021 09:33 AM

Our 2021 CFO-CHRO Sentiment Study, released January 14, 2021, captured insights and perspectives from over 300 Finance and HR leaders from across North America. Finance and HR leaders will continue to focus on rebuilding revenue, on enhancing customer and employee strategies and scenario planning as they look to emerge stronger in 2021. They’ll keep making changes to products and services, pricing and delivery strategies and increasing customer segments to increase revenue — They will invest in data analytics and automation to help spur growth in the next year and beyond. They will apply the lessons learned during 2020 -- a year like no other -- to help prepare their people and themselves for all that 2021 will bring and for the future.